CAFÉS & COFFEE SHOPS

The tenth coffee, without the cardboard

Your regulars come in three times a week and you know their order by heart. What you do not know is how many of them there are, or which ones quietly stopped coming last month. A stamp card in the wallet fixes both, and handing one out takes about a minute.

At Signup

Pick your industry and the platform changes shape

PointVibe is not one dashboard with everything switched on. You choose your trade when you sign up, and it only shows you what your kind of business actually uses.

Switches on

What you get on day one

  • A digital stamp card, set up as your default pass
  • Counter QR poster, sized for the counter
  • Free-item rewards pulled from your menu
  • Birthday and win-back automations
  • Geofencing, if you want passing trade

Table reservations and Menu QR are coming for food and drink.Coming soon

Stays hidden

What you never have to look at

  • An appointment calendar
  • Staff rotas and availability
  • A cancellation waitlist

Built for other trades. You will not be asked to configure any of it, and it will not clutter your nav.

A DAY ON THE FLOOR

What it looks like on an ordinary day

7:20am

The first regular of the day. She scans while the milk steams. Two seconds, and she is on her eighth cup.

11:00am

A new face. He scans the QR by the counter while he waits. Member 341, tagged counter QR, so you know the poster is working.

3:00pm

The quiet hour. You open the gone quiet group. Eleven people who used to come in daily have not been for two weeks. One message goes to all of them.

5:30pm

Close up. Nine cards completed today. Two people are a single visit away from a free coffee, and they do not know it yet.

The Numbers

Four things worth watching

Not a dashboard of forty charts. These are the ones that change what you do next week.

Visit frequencyHow often a regular actually comes in, not how often you think they do.
Gone quietThe count of people who used to be regular and are not any more.
Stamps to goWho is one or two visits from a reward, ready for a nudge.
Where they joinedCounter QR, Instagram or a staff sign-up. Spend where it works.
FAQ

Questions from your trade

Work backwards from margin. If a flat white costs you about $1.20 to make and you clear roughly $2 a visit, ten stamps is comfortable. Six feels generous and twelve starts to feel like homework.

A scan is about two seconds and it happens while the drink is being made, so it lands in dead time you already have. There is no app for the customer to open and no name to look up.

Because a coffee is a coffee. When the price barely changes, counting visits is fairer and far easier to explain across the counter. Points suit businesses where somebody might spend $4 or $40.

Yes. A café can run a stamp card and a gift card side by side from the same dashboard, and both sit on the same customer record.

Get Started Today

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The PointVibe merchant dashboard