Does one pass work in both Apple and Google Wallet?

Yes. You design the pass once and PointVibe delivers the right format to each customer automatically — Apple Wallet on iPhone, Google Wallet on Android.

Can I change a pass after customers have added it?

That's the point. Points, balances, offers, fields, and even design update in real time on every issued pass — no reissuing, no action from the customer.

How do customers get the pass?

Any way you like: a link on your site or socials, a QR code at the counter, email or SMS campaigns, automatically on signup — or programmatically through the API.

Can I send notifications to my customers?

Yes — straight to the lock screen, no app install needed. Schedule a send, target an audience, or let it trigger automatically when someone comes within range of one of your stores: up to 10 locations per pass, with quiet hours and cooldowns. Push, SMS, email, and WhatsApp all run from the same place.

How long does setup take?

Most businesses have their first pass live in about five minutes. Pick a template, drop in your colours and logo, choose your fields and barcode, and publish — with a live wallet preview as you build. No design tool, no code, and no card needed to start.

How is my account protected?

Two-factor authentication (authenticator app + email), passkeys, recovery codes, and device & session management — with sign-in alerts and encryption at rest.

Can I cancel or change plans anytime?

Yes. Plans are monthly with no contracts — upgrades are prorated and cancellations take effect at the end of the billing period.

Customer Engagement Platform

Turn your customer’s wallets into your next Engagement Channel

The platform for creating, managing, and distributing any Apple Wallet and Google Wallet pass - loyalty, events, membership, coupons, stamp cards, and gift cards. All in one place, with the tool to run them at scale. No app to download.

Get Started See How It Works

5 min
to first live pass
2 wallets
Apple + Google
Real-time
update after issue

One Platform - Every Kind of Local Business

Built for the businesses on your high street

See every industry we support

Cafés & coffee shopsRestaurantsBakeriesBars & pubsRetail & boutiquesSalonsSpas & wellnessGyms & studiosYoga & pilates

Events & venuesHotelsClinics & dentalPet servicesCar washesMembership clubsBookstoresGrocersFitness studios

Why PointVibe

Most businesses are still handing out plastic cards, paper tickets, and printed coupons. PointVibe changes that.

Built for every type of business. Built for every type of pass.

In Their Pocket

Your brand, always within reach.

Your customers already carry their most important things in their digital wallets. Put your brand there too.

Create a branded pass for Apple Wallet or Google Wallet that stays current, updates automatically, and gives you a direct line to your customers, without asking them to download another app.

No app download required
Updates automatically in real time
Works on iPhone and Android

How PointVibe Works?

Turn a single pass into an ongoing customer relationship.

Create. Connect. Engage. Measure. Four simple steps. One connected customer journey.

Create

Build your branded pass.

Loyalty cards
Memberships
Tickets & coupons
Custom templates

Connect

Get it into their wallet.

QR codes
Email & SMS links
Website embeds
CRM & POS integrations

Engage

Stay connected after the save.

Push notifications
Location-based alerts
Automatic updates
Time-sensitive offers

Measure

See what drives results.

Pass saves
Redemptions
Customer engagement
Campaign ROI

See The Full Process

See It In Action

One dashboard, end to end

Pass Types

One platform, every type of pass

Whether you need a loyalty card, an event ticket, a membership, or a coupon, PointVibe builds it, manages it, and delivers it to Apple Wallet and Google Wallet automatically.

Loyalty Cards

Points that scale with the basket. Set what a dollar earns, pick the reward, and let the counter scan do the counting.

Loyalty Passes

Membership Cards

Issue and manage membership cards that renew, update status, and remind customers automatically.

Membership Passes

Event Tickets & Passes

Scannable tickets that update with gate changes, seat assignments, or schedule shifts in real time.

Event Passes

Stamp Cards

Digital punch cards that update automatically. Customers love the progress — businesses love the repeat visits.

Stamp Passes

Gift Cards

Sell and send gift cards straight to a wallet. Balances update on every redemption, with no plastic to reissue.

Gift Passes

Coupon Pass

Send a discount to a lock screen, watch it get claimed, and let it retire itself on the date you set.

Coupon Passes

The Ecosystem

Four products. Every touchpoint.

PointVibe isn't one app - it's a complete ecosystem that covers every moment of your customer's journey, and every screen your team uses.

PointVibe Web App

Any browser, any device

Your command centre, from any browser

Build and run everything — create passes, configure programmes, manage members, run campaigns, and analyse performance from any device.

Build any pass type
Member & audience management
Push notifications
Location-based notifications
Analytics & retention

Explore Web App

PointVibe Merchant

iPad & Android tablets

Your full dashboard, with scanning built in

The complete Web App experience on a tablet, with a built-in pass scanner. Everything your front-of-house team needs on one screen.

Full Web App, on a tablet
Built-in pass scanner
Manual lookup
Tablet-optimised design
Portrait and landscape support

Explore Merchant

PointVibe Scanner

Any iOS or Android phone

Scan any wallet pass. On any phone. In seconds.

A focused, fast app for staff who just need to scan — on any iOS or Android device, using the camera. No specialist hardware.

Universal pass scanning
Instant member recognition
Multiple earning modes
Event validation
Membership verification

Explore Scanner

PointVibe Client

iOS & Android

Every pass, every reward — in one app

The app your customers download to register, connect their passes, track points and rewards, and receive your messages.

Register & connect
All pass types in one app
Live points & balance
Tier status & progress
Reward catalogue

Explore Client

Accross the whole platform

Native Apple & Google Wallet

Real-time sync across the ecosystem

Instant pass updates - no reissuing

Franchise-grade multi-tenancy

No hardware - just your camera

Offline-first scanning. GDPR-ready

Integrations

Connects to your stack

Plug PointVibe into the tools you already run - automation, payments, point of sale, email, and CRM. One pass platform, wired into everything else.

Real-time loyalty

Sales & Payments

Your marketing & CRM stack

Square

In-store · card

Shopify

Online order

Clover

Counter POS

PointVibe

Merchant dashboard

LIVE

Recent transactions142 visits

Joseph Smith

Square · Card · now

$48.00

+50 pts

Joseph Smith

Harbor Roast · Wallet · 2d ago

$24.00

+30 pts

Joseph Smith

Harbor Roast · Card · 1w ago

$76.00

+80 pts

1,250

Harbor Roastnow

You just earned 50 points

Balance 1,250 pts · tap to view

Mailchimp

HubSpot

Salesforce

Twilio

SendGrid

Stripe

One tap. Everywhere it needs to be.

Also connects with Zapier, Make, Twilio & Mindbody — or anything via the PointVibe API and webhooks.

Pricing

Choose the right plan for your business

All prices in Canadian dollars. Cancel anytime from your dashboard

Vibe

One location, getting going

$95/mo

Billed $1,140/yr

Get Started

Locations - 1
Active customers - 250
Staff logins - 3 (incl. yours)
Pass designs - 3
Apple + Google Wallet
PV scanner app
Custom pass design - Full
Push notifications - 1/day scheduled
Nearby store alerts - 5 locations
Analytics - Core
Geo-targeting campaigns
Dedicated onboarding
Support - Email
SMS - 100
Extra SMS - $0.04 each
Email - 2,000

Vibe Plus

Growing across a few locations

$175/mo

Billed $2,100/yr

Get Started

Locations - 5
Active customers - 2,500
Staff logins - 15 (incl. yours)
Pass designs - 5
Apple + Google Wallet
PV scanner app
Custom pass design - Full
Push notifications - 3/day scheduled
Nearby store alerts - 10 locations
SMS - 1,000
Extra SMS - $0.04 each
Analytics - Advanced
Geo-targeting campaigns
Referral rewards
PV client app listingSoon
Order with pointsSoon
POS integration
Data export - Unlimited
Dedicated onboarding
Support - Email
Email - 20,000

Vibe Pro

Multi-region, multi-brand

$335/mo

Billed $4,020/yr

Get Started

Locations - 15
Franchise structure
Active customers - 10,000
Staff logins - 75 (incl. yours)
Pass designs - Unlimited
Apple + Google Wallet
PV scanner app
Custom pass design - Full
Push notifications - 5/day scheduled
Nearby store alerts - 10 locations
SMS - 4,000
Extra SMS - $0.04 each
Analytics - Advanced
Geo-targeting campaigns
Referral rewards
PV client app listingSoon
Order with pointsSoon
POS integration
API / webhooks
Data export - Unlimited
Dedicated onboarding
Support - Priority
Integration
Email - 60,000

Vibe Enterprise

Franchises, chain, custom needs

Custom

Tailored to your needs

Contact Sales

Locations - Unlimited
Franchise structure
Active customers - Unlimited
Staff logins - Unlimited
Pass designs - Unlimited
Apple + Google Wallet
PV scanner app
Custom pass design - Full
Push notifications - 10/day scheduled
Nearby store alerts - 10 locations
SMS - Metered at cost
Analytics - Advanced
Geo-targeting campaigns
Referral rewards
PV client app listingSoon
Order with pointsSoon
POS integration
API / webhooks
Data export - Unlimited
White-label brandingSoon
Dedicated onboarding
Support - Dedicated
Integration
Email - Unlimited

Security & Trust

Enterprise-grade, by default

Your account and your customers' data, protected with the controls bigger teams expect — and PassKit / Apple & Google Wallet compliant.

SOC 2 Type II GDPR End-to-end encrypted

2FA — authenticator app + email

Passkeys (WebAuthn)

Recovery codes

Device & session management

Sign-in alerts

Encryption at rest

FAQ

Common questions

No. Passes are native to Apple Wallet and Google Wallet — apps that already ship on every phone. Customers add your pass with one tap from a link, QR code, email, or SMS.

Get Started Today

Your customers' wallets are waiting

Join 500+ businesses using PointVibe to run loyalty programs their customers actually love. Setup in 5 minutes. First pass free.

Get Started

Turn your customer’s wallets into your next Engagement Channel

5 min

2 wallets

Real-time

Built for the businesses on your high street

Most businesses are still handing out plastic cards, paper tickets, and printed coupons. PointVibe changes that.

Your brand, always within reach.

Turn a single pass into an ongoing customer relationship.

Create

Connect

Engage

Measure

One dashboard, end to end

Design a pass in minutes

Reach customers near your stores

See exactly what's working

Land on the lock screen

One platform, every type of pass

Loyalty Cards

Membership Cards

Event Tickets & Passes

Stamp Cards

Gift Cards

Coupon Pass

Four products. Every touchpoint.

PointVibe Web App

PointVibe Merchant

PointVibe Scanner

PointVibe Client

Connects to your stack

Choose the right plan for your business

Vibe

Vibe Plus

Vibe Pro

Vibe Enterprise

Enterprise-grade, by default

Common questions

Your customers' wallets are waiting